Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Account Information

Coverage Letter Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Plan?

Online Enrollment

Online Enrollment Guide

Visiting Scholars & Cohorts/Visiting Students

Students With a Qualifying Life Event

No longer enrolled in classes?

Continuation Coverage

Claims

Waiver

INTERNATIONAL STUDENTS 

If you do not want the Student Health Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Spring 22-23 waiver deadline ended February 22, 2023. The online waiver system can no longer accept new waiver requests.

Regulatory Notices

Tax Information

IMPORTANT HEALTH COVERAGE TAX DOCUMENTS

Students enrolled in SHIP may access an electronic copy of their 1095-B form by logging in to their AHP account.

Students may also request an electronic emailed or paper copy mailed to them by contacting [email protected], by calling 855-247-2273, or by mail at:


1452 Hughes Rd, Suite 350
Grapevine, TX 76051

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Anthem Blue Cross and Blue Shield
PO Box 105187
Atlanta, GA  30348-5187
(833) 332-0798
Anthem Claims and Customer Service

UKY Student Health Plan Administrator

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected